dear customer!

In this section, we describe some important information you can use to
we'll try to help you and make your shopping experience smoother. 

We can receive your order at least 2 days before the delivery date, in case of weekend
it's worth thinking 1-2 weeks in advance, because our Saturday days fill up quickly.
We cannot accept orders on Sundays.
(For orders over 200.000 HUF please contact us by email)

This is essential because we work only with fresh products, which are constantly in stock.
In addition, our deliveries are reliably and accurately organised with a minimum of this timeframe,
can be coordinated based on your previously recorded order.

When ordering by e-mail:

If you are not ordering from us via our webshop, we would like to
give you a little help to place your order more smoothly.

 

The minimum order amount 30.000 Ft.
Per taste minimum 5 pieces product can be ordered.

To place your order, you need to include this information in your email:

  • Your name 
  • The method of collection (delivery or personal collection from our kitchen.)
  • Method of payment (cash on the spot / credit card or bank transfer in advance)
  • Date of delivery
  • Time of delivery. (If it is convenient for us, at least one hour intervals, for example from 10:00 to 11:00.)
  • Your delivery and billing address
  • Phone number (please give us a number where our courier can reach you or the person who will be on site when the order arrives)
  • Types and quantities of products

We have collected the most frequently asked questions from our customers and partners

Delivery to

We only deal with pre-orders and deliveries, we do not have a showroom or a display shop.

It is possible to pick up the ordered products in person at our production kitchen (1076, Bp. Garay utca 22.)

Yes! Our products are delivered to your door using our own courier and delivery truck.

Dear Budapest Catering delivery

Our delivery charge depends on the order address. Our prices range from 1.990 Ft to 2.990 Ft. (Delivery charges may vary for larger orders)

The sandwiches are delivered in paper boxes, in packs of 9 or 18 depending on the order quantity.

Important information

At the moment we can only deliver within the administrative boundaries of Budapest, you can specify this in the delivery area tab of the webshop when placing your order.

Read more about possible conditions for transport to the agglomeration by email we can give you more information.

Request for quotation / order / cancellation

You can choose the possible delivery date and time in our webshop when placing your order.

  • Price quote only your written order the service is considered to have been ordered.

  • Our price offer validity 30 days, if the date of the event 14 days closer, in this case 72 hours.

  • We reserve the right to change prices in view of the current unpredictable economic situation.

  • Clarification of the menu and drinks 7 working days at the latest is required before the event.

  • Change of number in the case of change of offer The prices quoted in the offer are valid for the number of persons included in the offer.

  • Any modification may be requested by the customer only in writing.

  • The deadline for the final number of guests is 5 working days before the event, after that we can only accept a maximum of 10% changes.

  • No changes can be accepted up to 3 working days before the start of the event.

  • The deadline for cancellation without penalty is 14 days before the event.

  • In the event of cancellation after the deadline, a penalty will be charged, which will be 50% of the pre-calculated amount of the event for cancellations between 7-5 days;

    in case of cancellation within 5 to 3 days, 75% of the pre-calculated amount of the event;

    in the event of cancellation within 3 days, 100% of the estimated amount of the event.

If due to the spread of the crown virus, a government decree prohibits the holding of the event on the date specified in the offer, the Customer is exempted from the obligation to pay the penalty.

Product / packaging / storage / food card

Our classic sandwiches have a diameter of 7 cm.

Generally, we consider 4-5 sandwiches per person to be the ideal amount to consume. This depends on the length and nature of the event, and even whether the majority of guests are male or female.

Yes, of course! We list allergens next to all our sandwiches, salads, desserts and dips, so you can easily choose from our wide range of lactose-free and dairy-free products.

You can also order all our sandwiches with a gluten-free bread base by selecting from the drop-down list next to the product.

The diameter of the gluten-free bread is 6 cm, and we consider 4-5 sandwiches per person to be the ideal consumption quantity.

Our gluten-free breads are Tibidabo bakery in GM bakery 100%.

The bread is based on the Marmorstein Bakery made individually for us in our Parisian bread moulds.

The homemade white bread contains 70% white flour and 30% brown flour. Average nutritional value per 100 grams: 226 kcal/ carbohydrates: 46 grams of which sugar: 0.6 grams/ protein 6.8 grams/ fat: 0.7 grams

A tarte is a French-style open-topped crumbly pastry basket, which can be filled with both sweet and savoury cream.

The Dear Budapest tarts diameter 4.5 cm. For one person 4-5 pieces is considered the ideal amount to consume.

Dear Budapest Catering References Krea Iskola

To make your decision easier, we have created several different package offer, for which we have indicated the number of people we have experience of accommodating.

If you still don't feel confident about the quantities, contact our colleagues by phone or e-mail.

We are completely plastic-free. All our packaging is paper or PLA (vegetable starch) biodegradable.

In order to preserve the enjoyment value of the sandwiches, they should be stored in the fridge after delivery until consumption.

Of course. We can provide food cards in Hungarian and English (on request).

Payment and billing

The prices given are gross amounts and in HUF.

Direct bank transfer

In the comment field, please indicate your order number. Delivery will be made after receipt of the payment.

Payment on delivery

Pay in this case in cash or SumUp credit card at our terminals, to our courier who will deliver the products on collection.

Payment by credit card

You can pay at by credit card, without registration. Convenient and secure online payment with Barion Payment Zrt. provides.

Of course. Once the billing details have been agreed, an electronic invoice will be sent to the e-mail address you provide.

We reserve the right to change the ingredients to ensure high quality and freshness.

Some photos from the Insta